Privacy Policy

Effective Date: OCT 16, 2024

AirUGo (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or contact us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

1.1 Personal Information:
When you engage with us, such as when you fill out a form, request a service, or contact us, we may collect personal details including, but not limited to:

Name
Email address
Phone number
Mailing address
Service request details

1.2 Non-Personal Information:
We may also collect non-personal information automatically when you visit our website. This information may include your IP address, browser type, and data about how you interact with our site (e.g., pages viewed, time spent).

2. How We Use Your Information

We may use the information we collect for purposes such as:

Providing and managing our HVAC services
Responding to your inquiries or service requests
Improving our website and services
Sending updates, promotions, or important information about your service
Complying with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service providers or contractors who assist us in delivering our services (e.g., payment processors, technical support)
Legal authorities, if required to comply with applicable laws or regulations
Parties involved in business transfers, in the event of a merger, acquisition, or sale

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies help us understand user behavior, preferences, and engagement, allowing us to offer a more personalized experience.

You may disable cookies through your browser settings, but this may affect your ability to use some features of our site.

5. Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, or alteration. While we strive to protect your data, please be aware that no transmission of information over the internet is completely secure, and we cannot guarantee the security of any information transmitted to or from our website.

6. Your Rights and Choices

You have the right to:

Access and request a copy of your personal information
Correct or update any inaccuracies in your data
Request the deletion of your information, subject to legal requirements
Opt out of receiving promotional communications from us

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically.